Privacy Policy - Dexscreener

Introduction

DEX SERVICES LIMITED ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website Dexscreener (the "Site"), an educational informational platform dedicated to providing information about decentralized exchange analytics and cryptocurrency markets.

We understand the importance of your privacy in the digital age, particularly when dealing with financial and cryptocurrency-related information. This comprehensive policy has been designed to provide complete transparency about our data practices and to ensure full compliance with the General Data Protection Regulation (GDPR), the UK Data Protection Act 2018, and other applicable data protection laws.

By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site.

Data Controller Information

For the purposes of data protection legislation, the data controller is:

DEX SERVICES LIMITED
Company Registration Number: 04527696 (United Kingdom)
Registered Address: 144 Green Lane, Edgware, London, United Kingdom, HA8 8EJ
Email:

Information We Collect

We collect several types of information from and about users of our Site to provide educational content and improve user experience. The categories of personal data we may collect include:

Information You Provide Directly

When you voluntarily interact with our Site through contact forms, newsletter subscriptions, or other communication channels, we may collect:

• Contact Information: Your name, email address, and any other information you choose to provide when submitting inquiries or feedback through our contact forms.
• Communication Content: The content of messages, questions, or feedback you send to us, including any attachments or additional information you provide.
• Correspondence Records: Records of our communications with you, including dates, times, and subject matter of interactions.

Information Collected Automatically

When you access our Site, certain information about your device and browsing activities may be collected automatically through cookies and similar tracking technologies:

• Technical Information: Internet Protocol (IP) address, browser type and version, operating system, device type, screen resolution, and browser language settings.
• Usage Data: Information about your visit, including the pages you view, time spent on each page, click patterns, navigation paths, referring website addresses, and timestamps of your activities.
• Analytics Data: Aggregated statistical information about Site traffic, user behavior patterns, popular content areas, and overall Site performance metrics.

Specific Data Categories

• Analytics Data: IP address (anonymized), browser type, device type, pages visited, time spent, referring website
• Contact Form Data: Name, email address, subject line, message content, submission timestamp
• Technical Data: Browser cookies (session only), local storage preferences, screen resolution
• No Sensitive Data: We do NOT collect financial data, health information, or special category data

How We Use Your Information

We process your personal data for specific, legitimate purposes in accordance with applicable data protection laws. The information we collect is used for the following purposes:

Service Provision and Communication

We use your contact information and communication content to respond to your inquiries, provide customer support, and deliver the educational information and services you request. This includes answering questions about cryptocurrency analytics, DEX platforms, and blockchain technology.

Site Improvement and Analytics

We analyze usage data and technical information to understand how visitors interact with our Site, identify popular content areas, diagnose technical issues, and make informed decisions about Site improvements. This helps us enhance user experience, optimize content presentation, and ensure our educational materials remain relevant and accessible.

Security and Fraud Prevention

We process technical information and usage data to monitor for suspicious activities, prevent fraudulent access, protect against security threats, and maintain the integrity and safety of our Site. This includes detecting and responding to potential security incidents or unauthorized access attempts.

Legal Compliance and Protection

We may use and retain your information to comply with legal obligations, enforce our Terms of Service, respond to lawful requests from public authorities, and protect our rights, property, and safety, as well as those of our users and the public.

Legal Basis for Processing

Under GDPR and UK data protection law, we rely on the following legal bases for processing your personal data:

• Legitimate Interests: We process most data based on our legitimate interest in operating an educational website, improving our services, and ensuring Site security. We have assessed that these interests are not overridden by your rights and freedoms.
• Consent: Where required by law, we obtain your explicit consent before processing certain types of data, particularly for marketing communications or non-essential cookies. You may withdraw consent at any time.
• Legal Obligation: We may process your data to comply with legal requirements, such as responding to lawful requests from authorities or maintaining records as required by law.
• Contractual Necessity: When you request services or information from us, processing your data may be necessary to fulfill that request.

Cookie Policy

What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work efficiently, provide a better user experience, and provide information to website owners about how visitors use their sites.

Why We Use Cookies

We use cookies and similar tracking technologies to:

• Ensure the website functions properly and securely
• Remember your preferences and settings
• Understand how you use our website to improve your experience
• Analyze website traffic and performance
• Provide personalized content and advertisements (with your consent)

Cookie Categories

We use the following categories of cookies on our website. You can manage your cookie preferences at any time using our Cookie Preferences tool.

1. Strictly Necessary Cookies (Always Active)

Purpose: These cookies are essential for the website to function properly. They enable core functionality such as security, network management, accessibility, and cookie consent preferences. You cannot opt out of these cookies as the website cannot function properly without them.

Legal Basis: Legitimate interest (essential for website functionality)

2. Analytics & Performance Cookies (Requires Consent)

Purpose: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They help us measure site traffic, identify popular content, understand user behavior patterns, and improve our educational offerings.

Third-Party Services: Google Analytics (if consent is granted)

Legal Basis: Your explicit consent

3. Marketing & Advertising Cookies (Requires Consent)

Purpose: These cookies are used to track visitors across websites to display relevant and engaging advertisements. They may be set by us or by third-party advertising networks. They help measure the effectiveness of advertising campaigns and limit the number of times you see an advertisement.

Third-Party Services: Google Ads, advertising networks (if consent is granted)

Legal Basis: Your explicit consent

4. Functional Cookies (Requires Consent)

Purpose: These cookies enable enhanced functionality and personalization, such as remembering your language preferences, region, or other customization options. They improve your user experience but are not essential for the website to function.

Legal Basis: Your explicit consent

Detailed Cookie List

Third-Party Cookies

We use third-party services that may set cookies on your device when you visit our website:

• Google Analytics: Collects anonymous information about how visitors use our site (requires consent). For more information, visit Google's Privacy Policy.
• Google Ads: May set cookies for advertising purposes if you have provided consent. For more information, visit Google's Advertising Policy.

These third-party services have their own privacy policies and cookie policies. We do not control these third-party cookies and recommend reviewing their privacy policies for more information.

How to Manage Your Cookie Preferences

Using Our Cookie Consent Tool:

You can manage your cookie preferences at any time by clicking the Cookie Preferences link in the footer of our website. This will allow you to:

• Accept all cookies
• Reject all non-essential cookies
• Customize your preferences for each cookie category
• Withdraw your consent at any time

Using Your Browser Settings:

Most web browsers allow you to control cookies through their settings. You can set your browser to:

• Block all cookies
• Only accept first-party cookies
• Delete cookies when you close your browser
• Alert you when a website tries to set a cookie

Please note that blocking or deleting cookies may impact your experience on our website and limit certain functionality. For more information about managing cookies in your browser, visit:

• Google Chrome
• Mozilla Firefox
• Safari
• Microsoft Edge

Global Privacy Control (GPC)

We respect the Global Privacy Control (GPC) signal. If your browser sends a GPC signal, we will automatically treat this as a request to opt out of the sale or sharing of your personal information and will disable non-essential cookies. For more information about GPC, visit globalprivacycontrol.org.

Your Rights Under GDPR and CCPA

GDPR Rights (European Economic Area):

• Right to withdraw consent at any time
• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing

CCPA Rights (California Residents):

• Right to know what personal information is collected
• Right to know if personal information is sold or shared and to whom
• Right to opt-out of the sale or sharing of personal information
• Right to delete personal information
• Right to non-discrimination for exercising your rights

Do Not Sell or Share My Personal Information

We do not sell your personal information to third parties. If you wish to opt out of any potential sharing of information for advertising purposes, you can adjust your cookie preferences using our Cookie Preferences tool and disable Marketing & Advertising cookies.

Changes to Our Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. We will notify you of any significant changes by updating the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically.

Contact Us About Cookies

If you have any questions about our use of cookies or this Cookie Policy, please contact us at:

Email:

Address: DEX SERVICES LIMITED, 144 Green Lane, Edgware, London, United Kingdom, HA8 8EJ

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the following limited circumstances:

Service Providers

We may engage trusted third-party companies and individuals to perform services on our behalf, such as website hosting, data analysis, email delivery, customer service, and technical support. These service providers have access to your personal information only to perform specific tasks on our behalf and are contractually obligated to protect your data and use it only for the purposes for which it was disclosed.

Legal Requirements

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements. This includes disclosures to comply with court orders, legal processes, or government investigations.

Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity. We will provide notice before your information becomes subject to a different privacy policy.

Protection of Rights

We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms of Service, or as evidence in litigation in which we are involved.

International Data Transfers

Your information may be transferred to, stored, and processed in countries other than your country of residence, including countries that may not have the same data protection laws as your jurisdiction. When we transfer personal data outside the European Economic Area (EEA) or the United Kingdom, we ensure appropriate safeguards are in place to protect your information in accordance with data protection laws.

These safeguards may include implementing the European Commission's Standard Contractual Clauses for transfers to third countries, relying on adequacy decisions issued by the European Commission, or obtaining your explicit consent for specific transfers. We take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria we use to determine retention periods include:

• Contact Form Submissions: We retain contact form data and correspondence for up to 3 years after the last interaction, or longer if required to resolve ongoing inquiries or legal matters.
• Analytics Data: Aggregated and anonymized analytics data may be retained indefinitely for statistical purposes and Site improvement.
• Technical Logs: Server logs and security-related data are typically retained for 12 months for security monitoring and system maintenance purposes.
• Legal Requirements: Some data may be retained longer when required by law, regulation, legal proceedings, or government orders.

After the retention period expires, we securely delete or anonymize your personal information in accordance with applicable laws and our internal data retention policies.

Data Retention Periods

• Contact Form Submissions: Retained for 2 years from submission date, then automatically deleted
• Analytics Data: Retained for 26 months (Google Analytics default), then automatically anonymized
• User Preferences: Retained until you clear browser data
• Legal Obligation Data: Retained for 6 years per UK tax law requirements

Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption: We use industry-standard encryption protocols (SSL/TLS) to protect data transmitted between your browser and our servers.
• Access Controls: We restrict access to personal information to employees, contractors, and service providers who need to know that information to process it for us and are subject to strict contractual confidentiality obligations.
• Security Monitoring: We regularly monitor our systems for potential vulnerabilities and attacks, and conduct periodic security assessments.
• Secure Storage: Personal data is stored on secure servers with appropriate physical, electronic, and procedural safeguards.

However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of any passwords or account information.

Your Data Protection Rights

Under GDPR and UK data protection laws, you have certain rights regarding your personal information. These rights include:

Right of Access

You have the right to request copies of your personal data. We may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. We will respond to your request within one month.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data under certain conditions, such as when the data is no longer necessary for the purposes for which it was collected, or if you withdraw consent on which processing is based.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data under certain conditions, such as when you contest the accuracy of the data or object to processing.

Right to Data Portability

You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

Right to Object

You have the right to object to our processing of your personal data under certain conditions, particularly when processing is based on legitimate interests or for direct marketing purposes.

Right to Withdraw Consent

Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates data protection laws. In the United Kingdom, the relevant authority is the Information Commissioner's Office (ICO).

How to Exercise Your GDPR Rights

To make a request, contact us at with:

1. Your full name and email address used on our website
2. Specific right you wish to exercise (access, erasure, portability, etc.)
3. Any relevant details to help us locate your data

Response Timeline:

• Acknowledgment within 48 hours
• Complete response within 30 days (may extend to 90 days for complex requests with notice)
• No fee for standard requests (may charge for excessive/repetitive requests)

To exercise any of these rights, please contact us using the contact information provided in this Privacy Policy. We will respond to your request within the timeframes required by applicable law.

Children's Privacy

Our Site is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

Third-Party Links

Our Site may contain links to third-party websites, services, or resources that are not operated or controlled by us. This Privacy Policy applies only to information collected by our Site. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this policy. If we make material changes that significantly affect your rights, we will provide prominent notice on our Site or notify you by other means, such as email, where appropriate.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information. Your continued use of the Site after any changes to this Privacy Policy constitutes your acceptance of such changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

DEX SERVICES LIMITED
144 Green Lane, Edgware, London, United Kingdom, HA8 8EJ
Company Registration Number: 04527696
Email:

We will make every effort to respond to your inquiry promptly and address your concerns in accordance with applicable data protection laws.